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Online Privacy Notice

SUN Credit Union recognizes the importance of protecting the privacy of personal information about our members and others who visit our web site. Personal information includes all of the information which you provide to us online that could be used to specifically identify you. You may give us personal information when applying for membership, requesting an account or service, or when you send us e-mail.

Children's Online Privacy Protection Act
Should SUN Credit Union provide a web site with specified content for children, the credit union will not collect information on visitors to the children's web site, however, it is the expressed desire of the Board of Directors to provide a clear and prominent privacy statement speaking to the issue and indicating that we are not collecting information. Should SUN Credit Union begin to collect information from visitors under the age of thirteen, it will be accomplished with prior written consent of the parent.

Below is our general privacy notice as well as some Frequently Asked Questions about our Privacy Policy. If you have further questions that are not answered in this section, please contact:

Patrick Mason, President/CEO
SUN Credit Union
P.O. Box 81-4059
Hollywood, Florida 33081-4059
(954) 967-4441
(954) 967-4440 Fax

pmason@suncu.org

General Privacy Notice

SUN Credit Union seeks to protect the privacy of the financial data of the members. The Gramm-Leach-Bliley Act of 1999 and the Children's Online Privacy Protection Act contain specific information in regard to the forming of regulations by governing agencies to address these concerns.

Information Sharing Identification

SUN Credit Union will formulate a Committee, comprised of representatives of all operational areas, to identify and assess those areas where member information is shared, or may be shared, with parties outside of SUN Credit Union. The following should be considered:

  • The nature of the shared information

  • Contractual limitations on the shared information

  • what controls are necessary so as to ensure that the information is provided is accurate

  • Security of the medium used in the transmission of information

The Committee must assess if the sharing and/or underlying product is necessary or if modifications to contracts or methodology need to be made.

Annual Privacy Notice

SUN Credit Union will prepare, or cause to be prepared, and distribute , on an annual basis, a privacy statement that seeks to assure the members that SUN Credit Union protects their personal financial information. This statement will be provided even if there is no current product or service providers with which SUN Credit Union shares member information.

While it is understood that there are certain information-sharing relationships that do not require an option for the member to exclude their rerecords from being shared, it is the intent of the Board of Directors to differentiate SUN Credit Union from other financial institutions. Therefore, the statement will allow for the member to "opt-out" of all logistically possible or practicable information-sharing activities.

Frequently Asked Privacy Questions

If I complete an application on the SUN Credit Union web site, what do you do with this information?
We use this information to complete the request and/or transaction. We may share personal information with our business partners in order to deliver products and services which you have requested (i.e. to obtain a credit report for a loan you applied for).

SUN Credit Union will NOT sell personal information to a third party for the purpose of solicitation. Information may, from time to time, be made available on a limited basis to business partners of SUN Credit Union, to provide special offers or promotions of products or services that may be of interest to particular members, in accordance with applicable law. Our business partners are carefully selected and share the same strict business principles as SUN Credit Union.

If I send you an email, what do you do with it?
When you communicate to us through email, we use your email address for the purpose of responding to your comments or questions.

The Credit Union has also started requesting email addresses from its members and adding this information to its member database. This will provide us the ability to contact members and potential members to inform them about new products, services or promotional information available from the Credit Union. Of course, you could unsubscribe to this by emailing us, or letting us know via phone, fax or mail.

The email address you provide in order to join the list will not be sold, nor will it be shared with others outside the credit union, unless we are required to do so by law.

Who has access to my personal information at SUN Credit Union?
Your personal information is only accessed by the Credit Union staff that is responsible for completing your request or transaction. For your protection, all email and applications are directed to the departmental supervisors. If a communication requires staff to complete a task, the supervisor will perform the action or refer it to the appropriate staff member.

Do you use web tracking software? And what do you do with the information gathered?
Yes, our web server has tracking software installed on it. This tracks information, such as your IP address (to identify the domain you are coming from such as aol.com or bellsouth.net), type of browser used, pages visited, errors encountered, time of visit, etc. This software does not, however, record any personally identifiable information that is provided by you.

There are certain areas of your web site that link to other web sites that are not owned and operated by SUN Credit Union. What happens to information provided to those entities?
SUN Credit Union has, whenever possible, structured its business relationships with other companies that share the same privacy values as us. Some of these relationships have these terms expressed in our Agreement with the other party. If you believe that your privacy has been violated on a site we link to, please contact us immediately.

 

 

Copyright © 2008, SUN Credit Union. All Rights Reserved. Unauthorized Access is Prohibited. All Accesses are Monitored.

To assist members in accessing information not maintained on this site, the credit union provides links to other Internet addresses. Be advised that: 1) by clicking on any link to other Internet addresses, you are leaving the credit union’s web site; 2) you are linking to an alternate web site not operated by the credit union; 3) the credit union is not responsible for the content of the alternate web site; 4) the credit union does not represent either the third party or the member if the two enter into a transaction; and 5) privacy and security policies may differ from those practiced by the credit union.